Forecourt Maintenance


We are the largest service network in the UK, spanning the entirety of the UK and Northern Ireland. Here at Gilbarco Veeder-Root, we know every forecourt is different. That is why we offer a wide range of forecourt and fuel pump maintenance capabilities that give you the flexibility to create a maintenance contract that best suits your needs. Your uptime is our priority, and we will strive to have your fueling equipment up-and-running as soon as possible.

  • 24 hour, round the clock call centre support
  • Nationwide coverage
  • Minimising downtime for your forecourt
  • Highly successful first-time fix rate

 

Unparalleled Health & Safety Record

Built on a culture of excellence in health and safety, at Gilbarco Veeder-Root we pride ourselves in having an industry leading standard, a culture permeated through every facet of our business.

  • 100% engineer supported safety reporting
  • All field staff are UK PIA holders
  • DNV accredited company

 

Customers have regularly mentioned that our engineers have unparalleled knowledge in their field.

  • Fuel Pumps and Dispensers
  • AdBlue Dispensers
  • Automatic Tank Gauges
  • Delivery Information Systems
  • Sub-pumps
  • Site Controller

Make sure your forecourt is compliant with our wide range of testing and certification services

  • Measure Checks & Self-Verification
  • Electrical Testing & P.A.T Testing
  • Vapour Recovery Stage 1b
  • Vapour Recovery Stage 2
  • Planned Preventative Maintenance Checks
  • Critical Safety Device Audits
  • Suction & Pressure Line Tests

Speak to your dedicated Service Account Manager

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Our dedicated dealer business unit are on hand to offer you:

  • Easy access to status updates via your service account manager
  • Someone at the end of the phone who knows your business
  • Greater visibility of maintenance calls
  • Unparalleled forecourt knowledge
  • Dealer support technicians with 25+ years’ field experience

Benefit from helpdesk experts with no unnecessary site-visits

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Our helpdesk experts are ready to remotely assist – resolving most ‘site out of action’ calls within 2 hours

  • Dispenser Remote Diagnostics
  • Gauge Remote Diagnostics
  • POS Helpdesk
  • Forecourt Controller Helpdesk
“The helpdesk is great! They ring me within twenty minutes of logging the call to get me back up and running – couldn’t fault them.” - Gwalia Garage

Give your forecourt the gold treatment

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Do you want to be safe in the knowledge that your forecourt is covered? Then the Gold Package is for you:

  • No-fault-found calls
  • Battery related calls
  • 3 filter calls per annum
  • Safety break related calls
  • 1 planned preventative forecourt maintenance check

Minimise downtime, combining maintenance & Insite360 FuelQuest

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Insite360 FuelQuest effectively manages your risk, increases profitability and frees up time to focus on business development. Here are just some of the benefits of combining Gilbarco Veeder-Root maintenance with Insite360 FuelQuest for your business:

  • Proactive communication of wetstock and maintenance calls
  • Maintenance efficiency, increases remote diagnosis and fix