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Gilbarco Express Ordering wins KioskCom Excellence Award

Gilbarco Express Ordering wins KioskCom Excellence Award

GREENSBORO, NC – April 26, 2007 – Gilbarco’s Express Ordering system wins KioskCom’s Self Service Excellence Award in the category of  “Best Food Service Deployment.” The awards honor innovation in self-service business solutions and interactive digital media. The winning application, installed at Buc-ees, included food service ordering kiosks at the fuel island and inside the stores, a kitchen management system, and Enterprise Director system for management from the head office. Buc-ees Ltd, of Lake Jackson, Texas, operates 30 convenience stores.

The Express Ordering system empowers customers with control of their ordering experience. Customers get exactly what they want, faster than ever. The return on investment for retailers includes increased sales through consistent up-selling and merchandising, improved efficiency of staff, reduction in order entry errors and waste, and faster production time.

“Both retailers and customers are experiencing powerful benefits from our food service technology.  Retailers like Buc-ees are generating higher sales and margins by effectively promoting and upselling through our kiosk application,” said Kirsten Paust, Gilbarco’s vice president of Retail Systems. “Customers get control and accuracy of their order which results in a happy, satisfied, and most importantly loyal customers.”

KioskCom’s 11th Annual Self-Service Expo in Las Vegas delivers strategic, marketing and technical business solutions for organizations using self-service through interactive digital media.  KioskCom’s Self-Service Expo provides a focused medium on the benefits of using self-service technology and interactive digital media, including kiosks, digital signage, self-checkout and other self-service technologies.

The Express Ordering system is currently on exhibit at the NACStech show, Gilbarco Veeder-Root booth 143, at Nashville’s Gaylord Opryland Hotel April 30 – May 2.

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About Gilbarco Veeder-Root
Gilbarco Veeder-Root and Gasboy are leading suppliers of integrated fuel control, site management, and support services for petroleum marketers and commercial fueling enterprises worldwide. (
www.gilbarco.com, www.veeder.com, www.gasboy.com).  For more information visit www.gilbarco.com.

For further information contact:
Lucy Sackett
Marketing Communications Manager
Gilbarco Veeder-Root
Tel: (336) 547-5607
Fax: (336) 547-5890
e-mail:
lucy.sackett@gilbarco.com

Background from the KioskCom website:
KioskCom launched the inaugural industry-wide Self-Service Excellence Awards in 2002 to honor the most successful and innovative self-service and interactive digital media solutions. Over the years, KioskCom has honored over 150 companies across multiple industries for their leadership, innovations, and successes with self-service and interactive digital media solutions.

The Self Service Excellence Awards is unique in that this Awards Contest has always had a core focus on the success of the self-service and interactive digital media solution based on the measurements set forth by the deploying organization, and not just the technology suppliers. Past winners honored include: BMW, SONY, FedEx, AAA, the US Postal Service, Avis, Hilton Hotels, Sunoco, SAS, Daimler Chrysler and ExxonMobil.


Judges:
Rufus Connell, Frost & Sullivan
Bob Goodwin, Gartner
Sunita Gupta, LakeWest Group
Bob Fincher, NetWorld Alliance
Joe Finizio, RSPA - Retail Solutions Providers Association
Steven Hart, DRAFTFCB
Peter Honebein, Customer Performance Group
Mike Kasavana, NAMA
David Mastrandrea, Delphi International, Inc.
Francie Mendelsohn, Summit Research Associates
Tamara Mendelsohn, Forrester Research
Mike Morrissey, Chain Store Age
Susan Newman, National Retail Federation
Robert Plante, BMW North America
Bob Porter, Euro Kiosk Network
Alex Richardson, Selling Machine Partners, LLC
Janet Webster, United States Postal Service

Categories:
Best Retail Deployment 
Best Financial Services Deployment
Best Government/Education/Non-Profit Agency Deployment

Best Travel/Hospitality Deployment
Best Entertainment/Gaming Deployment
Best Healthcare Deployment
Best Human Resources Deployment
Best Food Service Deployment
Best Digital Signage Deployment

Best Other Deployment (for categories not specified above)
Best Overall Software Solution
Best Hardware/Enclosure Design
Best New Innovation in a Kiosk Deployment


   
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