Alarm Monitoring, Diagnosis, and Notification

Alarm Monitoring, Diagnosis and Notification

You know that there are hundreds of conditions that create alarm events at your fueling sites equipped with ATG's but are you comfortable that each alarm event is handled the way that you want? When the on-site personnel manage the alarms there are three possibilities:

The alarm is ignored, causing lost business due to runouts or causing unnecessary environmental risk by not properly responding.
Every alarm is treated as an emergency, causing your maintenance department or authorized contractor to be dispatched to the scene by the on duty clerk.
Each alarm is handled exactly the way you want you and the appropriate contacts are aware of the alarms, and you have the ability to analyze the alarm situation at any site at any time.

Regardless of how your alarms are managed, we realize that the faster you can react to an alarm, the more control you have over the process. If you want to continuously monitor all your sites and be able to respond to alarms every time the way that you want, then the Alarm Management module is right for you.

This module enables you to remotely monitor alarms generated by the on-site console for hardware, software, sensor and communication alarms. All alarms are automatically archived and you're notified via email, fax, or phone call of each alarm event. If you want additional assistance, the Service Center analyst will troubleshoot the alarm prior to notification and follow customer's instructions for notification as indicated in the master agreement. For ATG's without the ability to autodial out from the site, FMS will poll each site once per day to retrieve the alarms, then follow the customer's notification instructions as indicated in the master agreement.

All you have to do to get started is to establish an account profile telling the system how you want to handle each alarm group listed below, who should be notified, and the method by which the contact(s) should be notified. If you want to change the console settings you can instruct your on-site personnel to make the changes or simply give us a call or send an email to your Service Center analyst and we can change the profile in the system for you; at the click of a few keystrokes.

Compliance Failed tank and line test 3 GPH, 0.2 GPH, 0.1 GPH
Containment Any liquid warning, low level, high level, or sensor fuel alarms and sump, dispenser pan, annular spaces
Logistics Delivery Schedule: Reschedule fuel deliver Alarms
Inventory Planning: Tank level alarms
Communication Failure to communicate with console
External External sensors monitored by SPDS, such as vapor recovery systems / or cathodic protection
Other All other TLS alarms: including probe and sensor diagnostics, LLD diagnostics, system diagnostics, and console alarms
High Water Alarm and Warning of High Water in Tank
Max Product Alarm 100% of tank volume
Delivery Needed
Low Product

-	Related Links and Documents


»	Inform for SMART Connect (for ATGs and Dispensers) page
»	P-2332B - SMART Connect
»	SMART Connect page
»	How to change the time in your ATG for Daylight Savings
»	Fuel Management Services (P-2326F) (PDF)

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