Passport POS Support | Passport Service Offering (PSO)
With Gilbarco Veeder-Root's Passport Service Offering (PSO), an unbeatable c-store POS systems service, you're never alone. With our Gilbarco passport support experts on call 24x7x365, 92% of our calls are resolved over the phone without ever having to dispatch a technician to your site.
Our POS Support Team:
- Protect your POS investment & Convenience Store Equipment
- Increase uptime and reduce costs with our remote diagnostics & remote fixes.
- Manage entire network with ease
- Choose which option fits your business best by selecting from Premium, Standard or Basic services.
|Complete on-site MTL, Extended Warranty||✓|
|Remote Diagnostics and Resolution||✓||✓|
|Help Desk Support 24x7x365||✓||✓||✓|
|Passport Software Maintenance||✓||✓||✓|
Passport Service Offering (PSO) helps you minimize costs with a dedicated, industry-leading helpdesk, remote diagnosis and repair capabilities, enhanced software support, an extended warranty and more.
- Passport first year includes Premium PSO
- After the first year, PSO can be renewed at one of three levels: Basic, Plus or Premium
- Sites always have access to their local Gilbarco Authorized Service Contractors (ASCs), and Gilbarco's ASCs can always get support through the Gilbarco Technical Assistance Center, even if the site is not enrolled in PSO