Service and Maintenance


We are the largest service network in the UK, spanning the entirety of the UK and Northern Ireland. Here at Gilbarco Veeder-Root, we know every forecourt is different. That is why we offer a wide range of forecourt and fuel pump maintenance capabilities that give you the flexibility to create a maintenance contract that best suits your needs. Your uptime is our priority, and we will strive to have your fueling equipment up-and-running as soon as possible.

  • 24 hour, round the clock call centre support
  • Nationwide coverage
  • Minimising downtime for your forecourt
  • Highly successful first-time fix rate

 

Unparalleled Health & Safety Record

Built on a culture of excellence in health and safety, at Gilbarco Veeder-Root we pride ourselves in having an industry leading standard, a culture permeated through every facet of our business.

  • 100% engineer supported safety reporting
  • All field staff are UK PIA holders
  • DNV accredited company

 

Customers have regularly mentioned that our engineers have unparalleled knowledge in their field.

  • Fuel Pumps and Dispensers
  • AdBlue Dispensers
  • Automatic Tank Gauges
  • Delivery Information Systems
  • Sub-pumps
  • Site Controller

Our helpdesk experts are ready to remotely assist – resolving most ‘site out of action’ calls within 2 hours

  • Dispenser Remote Diagnostics
  • Gauge Remote Diagnostics
  • POS Helpdesk
  • Forecourt Controller Helpdesk
“The helpdesk is great! They ring me within twenty minutes of logging the call to get me back up and running – couldn’t fault them.” (Gwalia Garage)

Our meticulous project management ensures your installation journey goes as smoothly as possible. At Gilbarco Veeder-Root, we understand that every minute of downtime is costly for a busy forecourt

  • Fuel Pump Swap-outs
  • Pipework
  • Civil Works
  • Electrical Works
  • Automatic Tank Gauge Installation
  • DOMS Installation

Make sure your forecourt is compliant with our wide range of testing and certification services

  • Measure Checks & Self-Verification
  • Electrical Testing & P.A.T Testing
  • Vapour Recovery Stage 1b
  • Vapour Recovery Stage 2
  • Planned Preventative Maintenance Checks
  • Critical Safety Device Audits
  • Suction & Pressure Line Tests

Our helpdesk experts are ready to remotely assist – resolving most ‘site out of action’ calls within 2 hours

  • 1000s of key parts in stock
  • Replacement Parts, Rebuilt Parts, Retrofit Kits, Upgrade Kits
  • ATEX certification on all new and exchanged parts
  • Multilingual service centre team makes it easy to order
  • 12 months warranty on parts
  • 24-hour web ordering

Do you want to be safe in the knowledge that your forecourt is covered? Then the Gold Package is for you:

  • No-fault-found calls
  • Battery related calls
  • 3 filter calls per annum
  • Safety break related calls
  • 1 planned preventative forecourt maintenance check