Annual Software Maintenance

One year of Annual Software Maintenance is included with Passport at no additional charge.

  • Quick Fixes: Gilbarco identifies issue root causes and creates a software update that can be applied to your site by Gilbarco Help Desk without waiting until the next version release. Available with Plus or Premium Passport Service Offering
  • Service Packs: Security, performance and functionality enhancements between major version releases. Gilbarco provides Service Pack CDs upon request; Customer applies Service Packs; Help Desk can provide additional assistance if necessary
  • Major application version releases: Gilbarco supplies software, licenses and documentation for major version releases; version upgrade installed by technician; additional charge applies for OS upgrades
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