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NACS 2018 in Las Vegas is getting closer and Gilbarco Veeder-Root is all-in. Every year we come to NACS with the latest technology and innovations and each year we try to top the year before. We believe we’ve done that again.
Gilbarco Veeder-Root announced today that Passport Version 11.02 is now available to ExxonMobil branded retailers.
The First Passport EDGE POS System Now Installed and Online
Passport Version 11.02 is the Final Building Block to Initiate Chip Card Payment at the Fuel Dispenser
Program Encourages Chevron-branded Retailers to Adopt Latest Payment Security Technology
Purchase Extends Gilbarco’s Footprint in India
Sold-out Conference Leads Business Owners in Retail & Fuel Innovations
Passport EDGE is the only convenience store-focused, tablet-style POS System
Petroleum industry technology leader selects Acumera for secure, proactive support for forecourt EMV POS upgrades
In a time when it took a Salesman to make a sale and an attendant to pump your gas, the consumer retail experience was all about…the consumer. Thanks to new technology, those days are returning in a new form.
The world’s EMV guinea pig is performing well. According to Oil Express News, overall payment terminal fraud attacks dropped 11% in Europe last year compared to the year before.
A controversial court ruling could have changes brewing for c-stores in California. A judge has decided coffee-sellers must post warnings about cancer risks linked to the globally-glorified drink.
Allows MAPCO to Optimize its Operations and Enhance Customer Experience
In the previous blogs, we covered the following:
Make your EMV Upgrade Work for You
Bet you had no idea it was National Common Courtesy Day. But since it is, why not look at how important first impressions are to your customer?
Many formal studies have shown that retaining customers is far less expensive than attracting new ones. Of course, the figures and statistics depend on the nature of the industry and the study cited.
Leverages Gilbarco’s Impulse System’s Digital Punch Cards
Philip Kotler, the S.C. Johnson Distinguished Professor of International Marketing at the Kellogg School of Management at Northwestern University, is renown in his field.
The following is the second in a series of blog posts about impulse purchasing and how to leverage Gilbarco Veeder-Root’s Impulse countertop merchandising system to increase c-store retail sales, profitability, customer insights and customer loyalty.
The following is the first in a series of blog posts about impulse purchasing and how to leverage Gilbarco Veeder-Root’s Impulse countertop merchandising system to increase c-store retail sales, profitability, customer insights and customer loyalty.
Here’s a quick checklist to determine if investing in upgrading your pumps is a good investment.
Richard Browne, Vice-President Marketing, Patriot Capital
Quick and Easy Donation System Delivers Another Record Year for Toy Drive
Retailer Leverages Gilbarco’s FlexPay CRIND and Passport Point-of-Sale to Enhance Security
Gas4Life Contest Yields Increased Customer Engagement with Casino Wheel Game
Sheetz adopts Gilbarco’s cutting-edge dispenser technologies with its EMV upgrades
Gilbarco Greensboro Facility Donates an estimated 12,000 Hours to Serve Their Neighbors on October 2
Retailers Continue Forward with Forecourt EMV Upgrades at a Rapid Pace
New Retailer-Friendly Portal Maximizes Functionality to Enhance Upselling
New Insite360 Functionality Allows Remote Management of Encore® Dispensers
Gilbarco Veeder-Root announced it has extended its industry-leading Insite360 cloud-based remote management platform to include Encore® dispensers.
Customers around the nation are frustrated. If EMV chip cards are supposed to prevent fraud, why did card-related fraud increase 16% in 2016?
Leverages Passport Point-of-Sale and FlexPay™ IV CRINDs to enable chip payments inside the store and at the pump
Gilbarco and Patriot Capital Program Helps Retailers Grow Site Sales and Reduce Fraud Liability
At Gilbarco Veeder-Root, we are committed to maintaining service and support for all our solutions for the full extent of their hardware lifecycles. This support continues until we can no longer provide spare parts, or when significant technological advances dictate otherwise.
As can easily be seen in the news, credit card skimming at gas stations continues to be an issue the retail fueling industry faces. Since thieves seek high-traffic operations to accumulate the most data, gas stations tend to be a prime target.
During the shopping experience, the brain produces dopamine – a chemical the body releases that regulates emotion, and in many cases, elation. Yet, what goes up, must comes down.
Casey’s General Stores Selects Gilbarco for Forecourt EMV
Heightens Security and Meets Growing Consumer Expectations
Gilbarco Veeder-Root has been hosting the Retail Technology Conference for years. It initially began as a Passport User Group with 30 participants.
Conversion includes large screens and contactless payment on the forecourt
Gilbarco Passes 350 Million Secure EMV Transactions Mark in U.S.
There’s a new tax proposal on the horizon which have led to many discussions in the media.
Gilbarco Veeder-Root Acquires Orpak Systems
Leveraging new technologies to protect and grow the retail fuel business
Gilbarco Veeder-Root, in cooperation with ExxonMobil, today announced that it has launched a program to encourage Exxon and Mobil branded wholesalers to convert or update their forecourt equipment and systems for EMV™ (EMV™ is a trademark owned by EMVCo LLC).
The short answer-no.
The program provides rates starting at 1.9 percent for convenience-store operators who wish to upgrade their dispenser and payment technologies using Gilbarco products.
The past two years of depressed global oil prices have driven down gasoline and diesel prices making it difficult for c-store operations.
The EMV implementation extension is the biggest topic in the fueling industry. Despite the floating viewpoints about this new 2020 deadline, the truth remains – the EMV liability shift is not going away.
A business cannot establish customer loyalty by doing just one thing. There are just too many moving parts to keep a profitable loyalty program alive.
You may think having any marketing strategy is useless if customers only care about finding the cheapest deal; however, you would be surprised on how many people value more than just a better price tag.
When reviewing the history, it is evident that convenience stores have always adapted and changed to what the consumer needs.
C-store payments is a major concern in the fueling industry. As theft and fraud continue despite the EMV changeover (which has a forecourt deadline in the U.S.
Most people have at least one fear in their life. Though everyone's fear is relative, society tends to share some of the same concerns. A common fear centers around the cleanliness of a bathroom.
Recently, the card brands surprised many in the industry by announcing the decision to delay the forecourt EMV liability shift to October 1st, 2020 from the original October 2017 date. While this delay provides retailers with additional time to upgrade to EMV, EMV upgrades are l
Consumerism is a large part of the American identity that is based on providing people products and services they want. While society changes, their demands will also alter causing businesses to consistently update methods to stay relevant and reach customers.
Some individuals may think it easier to stay with the status quo than change. However, what if your forecourt is losing money and customers – doesn’t it make sense to make some changes?
Leverages Gilbarco's industry-leading FlexPay IV(TM) CRIND to enable EMV payment acceptance
Aloha Petroleum Ltd. in Hawaii, Thorntons Inc., Turkey Hill Minit Markets in Pennsylvania have already embarked on offering a sweepstakes of free gas for one year to winner(s) of their Sweepstakes competition.
The 2016 National Association of Convenience Stores (NACS) trade show was recently held in Atlanta, Georgia at the World Convention Center. The facility was the perfect size to house a record breaking number of attendees (more than 23,000) and over 1,200 exhibitors.
Come visit us at booth #4331 at the Georgia Convention Center in Atlanta for this year’s NACS Show (October 19-21).
Enabling c-store owners to differentiate their stores and increase traffic through Mobile Commerce
Food Service Solution Launched in 26 Locations
Helps retailers protect equipment and wet stock
Leverages Gilbarco’s full product suite to be on front-edge of EMV payment acceptance
Making the decision to upgrade your dispensers is no small task. Not only do you have to search for the best quality, you also have to keep budgets in mind.
American c-store owners just received another big reminder to regularly monitor underground storage tanks (USTs) containing diesel fuel.
As fast food continues to lead the market in offering prepared meals, many c-stores have already started to evolve their store to include food service options to compete and appeal to customers
We are in a new age. Paper, though not obsolete, is being used less for daily tasks. Where once we printed menus, now we can instantly update our digital menu boards from a back office.
While more c-store owners upgrade to EMV payment terminals, certification delays have become a significant hurdle to accepting chip cards.
Although the Ultra-low Sulphur diesel is better for the environment, like anything organic, there are dependent organisms that can arise from it. When it comes to diesel fuel, humbugs are that organism.
Security, chips, EMV. These are the words you hear tossed around when it comes to payment. Sometimes, instead of helping to solve the question of how merchants can keep customers safe from fraud, these words can prompt more questions and homework.
With any consumer’s interaction with media, the relationship is one of give and take. In some cases, the give and take are very obvious.
Fast food has always led the market in offering ready-prepared meals hot and ready for each customer that passes through via car or by foot. With a fast-paced lifestyle, some hard workers find it difficult to find the time or strength to break out their recipes after work for their family.
With more than one million customers purchasing their products and services on their phones, merchants of all sizes are warming up to mobile payment technology, according to The Motley Fool.
HD fuel meter measures precise dispensing volume with minimal maintenance even when faced with high-contaminant levels
There can be many reasons as to why you would want to start a gas station business.
Wouldn’t it be nice to display targeted information to specific audiences at a specific place and time? Digital signage is the upcoming platform trending today. By moving to a digital platform to display information, any owner can customize and update the board quickly and inexpensively.
Almost one out of three customers do not mind being upsold to, according to ConvenienceStore.com. The question is…what do you upsell and how?
Enables EMV payment acceptance at gas station pumps and drives convenience store sales by engaging consumers while they fuel their vehicles
Although there is still a demand for junk food, there is a new wave of desires that should not be ignored. As more studies crack into the mindset of consumers today, it is becoming prevalent that there is a market for more health conscious consumers.
Enables both credit and debit EMV payment acceptance inside the convenience store for enhanced security and a consistent payment experience
There are lots of articles outlining the reasons why merchants should upgrade their payment systems to accept the EMV chip cards.
Social media has become its own moving force with not only millennials but all generations.
It is not fun to become prey to an identity thief. Instead, take charge of your year by ensuring you completed the following five tasks.
Believe it or not, microchip cards are not a new idea. Europe and Brazil are already more secure because their microchip cards generate a unique code for each transactions than the cards that just have a magnetic stripe.
It’s easy to prove ROI of a merchandising product by the sales increase it creates. It’s much more difficult to prove the ROI of the consumer experience. But just because it’s difficult to prove, does not mean it doesn’t exist.
Retailers value Gilbarco’s Retail Technology Conference every year for covering technology trends. Scott Lachut - President of Research and Strategy at PSFK – spoke at the 2015 conference about The Future of Retail: Trends to Act On. In this engaging ses
NACS hosted the NACS Leadership Forum in Miami Beach, FL last week. In the NACS Daily, they profiled Harvard Business School Professor and Stanley Roth Fellow Dr.
We’re less than two years away from the October 2017 EMV liability shift for fuel dispensers, and most large convenience store retailers are well into the planning and deployment phases of upgrading their forecourts with EMV capable equipment. These early-movers understand that the impact
Our industry is in the midst of media revolution and we are all along for the ride. Retailers continue to implement and look for new ways to influence the buying habits of their customers through a connected and complimentary digital experience. While the idea of deploying directed media
Our industry is in the midst of media revolution and we are all along for the ride. Retailers continue to implement and look for new ways to influence the buying
By Richard Browne, Vice-President Marketing, Patriot Capital
By Richard Browne, Vice-President Marketing, Patriot Capital
Congress has given C-store owners and fuel marketers at least one more year to take advantage of significant tax savings on the purchase and installation of alternative fueling equipment.
