Passport Training


Sign-Up for 2020 Passport User Training




Please Note:

Due to COVID-19 travel restrictions and out of an abundance of caution all in-person training classes have been cancelled for the foreseeable future.

We are pursuing a virtual training course and will have dates posted when all is ready.

Congratulations on purchasing the most reliable point-of-sale technology in the industry! Gilbarco Veeder-Root is committed in supporting our Passport customers with a two-day, interactive seminar at our office in Greensboro, NC.

Get familiar with the basics: understand the different components and how to configure your Passport.

Maximize optimization: learn how to tailor and customize keys, security settings, tender types and much more.

Get answers: our experts will teach you how and when to troubleshoot your system to maximize efficiency.

Sessions are conducted for:

  • Employees of a Gilbarco Distributor or Authorized Service Contractor
  • Independent contractors who customarily train for one of Gilbarco’s distributors
  • Corporate trainers for one of Gilbarco’s customers

Classes are FREE for customers (limit of two participants per business). Distributors, technicians and third-party partners are $250 per person.

The classes are held at our Gilbarco Veeder-Root main office: 7300 West Friendly Avenue, Greensboro, NC 27410.

Passport Training at your Facility: Several customers have requested the same Passport User Guide class at their facility or their local distributors' facility. If you wish to pursue this training option, please contact your local distributor and send an email to The two day class rate would be $4000 with the addition of instructor travel expense and equipment setup.

Gilbarco requires that the students have a least one Passport system to be used between two students. Normally, our local distributor will work with our customers to setup these systems for the class. Installing and configuring the correct software with the approved configurations does take time and should be covered within the cost of this class option. The actual installation, travel expenses, and configuration costs will be negotiated with the class instructor and the local Gilbarco distributor. 

Passport Resource Center: Learn. Train. Explore

Customize settings and master advanced functions to
speed up transactions and simplify business.