Bet you had no idea it was National Common Courtesy Day. But since it is, why not look at how important first impressions are to your customer?
In an industry where 90% of products are the same from store to store, your customers’ first few seconds inside your business are critical. The evidence is out there.
It doesn’t stop with smiling employees though. Another study shows just how critical the appearance of your entire store is to your customer.
People form opinions about your business in milliseconds. Your potential guests’ snap judgments could mean the difference between spending money at your store, or with the guy across the street. The good news is; you have a lot of control over how you’re perceived.
So remember, keep the corners of the mouth turned upward…and your eyebrows relaxed and celebrate National Common Courtesy Day!
Check out some of our products for new ways to keep your guests smiling.