Skip to main content
Home
Header Top Menu
  • About Us
  • COVID Resources
  • Careers
  • Contact Us
  • Shop

Main navigation

  • Products
    • Retail Fueling Products
      • Retail Fuel Dispensers
      • Retail Fuel Dispenser Upgrades
      • Forecourt Media Platforms
      • Alternative Energy Dispensers
  • Solutions
    • IT
    • Operations
    • Marketing
    • Strategy
  • Resources
    • Blog
    • Training & Certifications
    • EMV Resource Center
    • Forecourt EMV Migration
  • Get a Free Quote
Language Switcher
  • North America
  • Latin America
  • Europe
  • Nordic
  • Middle East and Africa
  • Brazil
  • India
  • China
  • South East Asia
  • Australia
Sidebar Menu
  • Find A Distributor
  • Get a Quote

Main navigation

  • Products
    • Retail Fueling Products
      • Retail Fuel Dispensers
      • Retail Fuel Dispenser Upgrades
      • Forecourt Media Platforms
      • Alternative Energy Dispensers
  • Solutions
    • IT
    • Operations
    • Marketing
    • Strategy
  • Resources
    • Blog
    • Training & Certifications
    • EMV Resource Center
    • Forecourt EMV Migration
  • Get a Free Quote
Language Switcher
  • North America
  • Latin America
  • Europe
  • Nordic
  • Middle East and Africa
  • Brazil
  • India
  • China
  • South East Asia
  • Australia
Sidebar Menu
  • Find A Distributor
  • Get a Quote

Get a Quote

 

Find a distributor near you

Enter your city, state, or postal code

Reports: C-store Self-checkout Installations Surge Due to Consumer Demand and Tight Labor Market

Gilbarco Veeder-RootJuly 15, 2021C-Store Solutions, Self-checkout
Share

There’s an overwhelming shift to self-service technology in retail, according to several new reports. If you were considering adding a self-checkout kiosk to your convenience store operation, the numbers say you’re making the right decision – for now and the future.

Shifting to Self-Service

The consumer focus on self-checkout may have started with the global pandemic, but now, more than 6 in 10 consumers say they plan to continue using self-checkouts beyond COVID-19, according to a new report. Why? Two reasons: speedier transactions and to avoid waiting in line.

Self-checkout is also one of the top tech trends for c-stores in 2021, according to CSP Magazine.

Retailers have taken notice and are acting accordingly. Self-checkout installations jumped 25% in 2020, Progressive Grocer reported. The trend is by no means a fad either. By 2026, a projected 1.5 million self-checkouts will be used globally.

Separately, Gilbarco has seen a surge in self-checkout installations in the convenience store space as well.

Everyone Wins

Self-checkout doesn’t just meet the needs of consumers, it meets the needs of c-store retailers too.

Retail workers are the hardest-to-find employees in today’s tight labor market, according to NACS. Not only are retailers offering sign-on bonuses to entice new workers, but some are even offering expedited paychecks like same-day pay or next-day pay.

For many retailers (c-stores included), hiring part-time workers is the greatest challenge, even when increased wages and bonuses are offered.

Most retailers who use self-checkouts aren’t trying to do more with less, they’re trying to do the same with what they have in a tight labor market. Often times, operators use self-checkouts like Passport Express Lane™  to allow their limited cashiers to step away from the front counter and perform other duties such as cleaning or stocking shelves.

Read more about Maplefields’ self-checkout strategies here.

Other retailers use Express Lane self-checkout to fix long lines at busy lottery stores or even expand lottery sections at those sites.

Read more about how Breeze Thru Markets uses Express Lane self-checkout here.

The Bottom Line

Passport Express Lane enhances the consumer and the employee experience. The result? Higher retention rates for both camps. Consumers know they can depend on your fast, clean, modern shopping experience. And staff members get the sense that your is brand worthy of their employment. It’s part of the reason Maplefields has such a loyal team.

Ready to learn more about Express Lane self-checkout system?

Click Here

Related Blogs

2021 5 New Year's Resolutions for C-Stores

December 30, 2020

4 Reasons for Passport® Express Lane™

March 2, 2023

4 Ways to Speed Up Service - Convenience Stores

August 12, 2021

5 C-store Essentials to Long-Term Success

December 6, 2019
footer-logo

Copyright © Gilbarco Veeder-Root Company.
All rights reserved. Unauthorized duplication prohibited.

7300 W Friendly Avenue
Greensboro, NC 27410, USA

1.336.547.5000   Twitter  LinkedIn  Instagram  YouTube

Cookie Settings

Trending Blogs
  • Unlock smart energy management
  • Navigating the EV Transition
  • Gilbarco Veeder-Root Announces 2024 Circle of Excellence and Distributor of the Year Awards
  • Empowering the EV Revolution: Smart Energy Solutions for Fuel Retailers
  • Funding Support for EV Charging Infrastructure in the U.S.: A Comprehensive Guide
  • How funding can speed up EV charging ROI
  • Fuel Retailers: Securing Utility Funding for EV Charging
  • The Future of Fuel Retail: Smart Energy Management for EV Charging Success
Footer Menu
  • Blog
  • Subscription Center
  • Extranet
  • Distributor Locator
  • Spare Parts
  • Support
  • Careers
  • Contact Us
Footer Links
  • Legal
  • Privacy Notice
  • Sitemap