Blog

September 2018

Pump ROI

Does Upgrading Pumps Pay Off?

Here’s a quick checklist to determine if investing in upgrading your pumps is a good investment.

Richard Browne, Vice-President Marketing, Patriot Capital

PX52 Hardware: Support ending for upcoming release in March 2018

At Gilbarco Veeder-Root, we are committed to maintaining service and support for all our solutions for the full extent of their hardware lifecycles. This support continues until we can no longer provide spare parts, or when significant technological advances dictate otherwise.

data thief

“Rattling” Is Not the Solution to Beating Skimmers

As can easily be seen in the news, credit card skimming at gas stations continues to be an issue the retail fueling industry faces. Since thieves seek high-traffic operations to accumulate the most data, gas stations tend to be a prime target.

2017 Retail Technology Conference

Gilbarco Veeder-Root has been hosting the Retail Technology Conference for years. It initially began as a Passport User Group with 30 participants.

How Well Do You Know Your Millennial Customer?

The “Millennial Generation" – loosely defined as those born from 1982 to 2000 – comprise a quarter of the country’s population and they are an increasingly important segment for C-stores for two simple reasons – convenience and price, according to chief food industry analyst at

Why You Shouldn't Delay Upgrading to EMV

The EMV implementation extension is the biggest topic in the fueling industry. Despite the floating viewpoints about this new 2020 deadline, the truth remains – the EMV liability shift is not going away.

customer satisfaction

Cheaper is Better – Right?

You may think having any marketing strategy is useless if customers only care about finding the cheapest deal; however, you would be surprised on how many people value more than just a better price tag.

Sit or Squat? What label does your c-store have?

Most people have at least one fear in their life. Though everyone's fear is relative, society tends to share some of the same concerns. A common fear centers around the cleanliness of a bathroom.

emv security

3 Core Reasons Why EMV Still Matters

Recently, the card brands surprised many in the industry by announcing the decision to delay the forecourt EMV liability shift to October 1st, 2020 from the original October 2017 date.  While this delay provides retailers with additional time to upgrade to EMV, EMV upgrades are l

Taking Advantage of Impulsivity in Your C-Store

Consumerism is a large part of the American identity that is based on providing people products and services they want. While society changes, their demands will also alter causing businesses to consistently update methods to stay relevant and reach customers.

Long Term Bullseye

5 C-store Essentials to Long-Term Success

Some individuals may think it easier to stay with the status quo than change. However, what if your forecourt is losing money and customers – doesn’t it make sense to make some changes?

stones

Host a Sweepstakes - 5 Tips for Success

Aloha Petroleum Ltd. in Hawaii, Thorntons Inc., Turkey Hill Minit Markets in Pennsylvania have already embarked on offering a sweepstakes of free gas for one year to winner(s) of their Sweepstakes competition.

The 2016 NACS Buzz – The Gilbarco Perspective

The 2016 National Association of Convenience Stores (NACS) trade show was recently held in Atlanta, Georgia at the World Convention Center.  The facility was the perfect size to house a record breaking number of attendees (more than 23,000) and over 1,200 exhibitors.

Loyalty programs…A Nuisance?

We are in a new age. Paper, though not obsolete, is being used less for daily tasks. Where once we printed menus, now we can instantly update our digital menu boards from a back office.

Battle Diesel’s HUM Bugs for C-store Dispensers

Although the Ultra-low Sulphur diesel is better for the environment, like anything organic, there are dependent organisms that can arise from it. When it comes to diesel fuel, humbugs are that organism.

EMV vs. Magnetic Stripe Cards. Why Care?

Security, chips, EMV. These are the words you hear tossed around when it comes to payment. Sometimes, instead of helping to solve the question of how merchants can keep customers safe from fraud, these words can prompt more questions and homework.

food options

Should Your C-Store Add a Food Service Option?

Fast food has always led the market in offering ready-prepared meals hot and ready for each customer that passes through via car or by foot. With a fast-paced lifestyle, some hard workers find it difficult to find the time or strength to break out their recipes after work for their family.

Build Your C-store Brand through Mobile Pay

With more than one million customers purchasing their products and services on their phones, merchants of all sizes are warming up to mobile payment technology, according to The Motley Fool.

Digital Menu

The New Age of C-Store Menus: Digital Signage

Wouldn’t it be nice to display targeted information to specific audiences at a specific place and time? Digital signage is the upcoming platform trending today. By moving to a digital platform to display information, any owner can customize and update the board quickly and inexpensively.

Is there an ROI on C-Store Consumer Experience?

It’s easy to prove ROI of a merchandising product by the sales increase it creates. It’s much more difficult to prove the ROI of the consumer experience. But just because it’s difficult to prove, does not mean it doesn’t exist.

Retail Technology Trends Revealed at RTC

Retailers value Gilbarco’s Retail Technology Conference every year for covering technology trends.  Scott Lachut - President of Research and Strategy at PSFK – spoke at the 2015 conference about The Future of Retail: Trends to Act On.  In this engaging ses

The EMV Upgrade Decision: What you need to know

We’re less than two years away from the October 2017 EMV liability shift for fuel dispensers, and most large convenience store retailers are well into the planning and deployment phases of upgrading their forecourts with EMV capable equipment.  These early-movers understand that the impact

Automating Media at Your C-Store

Our industry is in the midst of media revolution and we are all along for the ride.  Retailers continue to implement and look for new ways to influence the buying habits of their customers through a connected and complimentary digital experience.  While the idea of deploying directed media

Flooding Recovery – Quick Reminders

Our industry is in the midst of media revolution and we are all along for the ride.  Retailers continue to implement and look for new ways to influence the buying