1. Home
  2. Learning Center
  3. C-store Advisor Blog

C-Store Blog

Gilbarco's industry expertise comes alive with C-Store Advisor, a blog where our experts seek to help convenience store (c-store) owners stay connected to their industry. In order to bring you the most current content, we engage with all aspects of the trends and information that are making a difference in the U.S. fuel and convenience store market.

We strive to provide the following topics:

  • Operations & Technology – Provides the latest advice on technology and management that can help your c-store run more smoothly and in turn, increase throughput.
  • Consumer Experience – Highlights the latest trends in the market and dives deeper into the ever-changing consumer mindset to help your c-store connect more thoroughly with you customers and ultimately upsell.

Is the art of the upsell dying?
Wednesday, November 04, 2015

This is the question NACS Magazine posed in the article, The Art of the Upsell,  by John Morell in their October 2015 issue.

It’s difficult for a consumer to hear your message, see your promotion, and accept your offer in a retail world inundated with a multitude of media sources; and to make matters worse, in the c-store market “many convenience stores don’t educate their staff in sales techniques” says Morell.  So on the surface it seems as though upselling is...

The FDA and your growing Food Service offering
Friday, October 09, 2015

The days of regretting the hot dog you grabbed in a hurry at the convenience store are going away. As we have seen recently with the rebranding of Sheetz, WaWa and other players as a dining destination site, many other C-Stores are joining the race for your appetite. On a recent trip with my teenage boys, a quick stop at a Quik-Trip became a dining experience.

However, some convenience store operators have been slowed down in adopting food service by the US Government’s intervention and consumer demand for healthy choices. A mandate requiring operators with more than twenty...

Join Gilbarco at the NACS Show 2015
Friday, October 02, 2015

The NACS Show brings together convenience and fuel retailing industry professionals to learn, buy and sell, and network in order to help attendees grow and run successful businesses. For industry retailers who are serious about the success of their business, the NACS Show is a can't miss event.

Gilbarco Veeder-Root will be attending the 2015 NACS Show on October 11-14 at the Las Vegas Convention Center in NV. Check out the Gilbarco (#5921) and the Veeder-Root (#...

Biofuels Receiving Support – Update
Friday, September 18, 2015

In June 2015, we reported on an announcement by the USDA to expand its support of American-grown renewable energy with the Biofuels Infrastructure Partnership (BIP). Last week Agriculture Secretary Tom Vilsack announced that 21 states will receive grants through this partnership and will add...

Consumer Awareness of EMV Growing
Monday, September 14, 2015

Less than one month remains before the first major milestone in the U.S. EMV migration:  the October deadline to install EMV capable point-of-sale (POS) systems. At this point you might be wondering if your customers are even aware of what the chip on their new credit and debit cards means or how to use those cards at an EMV-enabled terminal. In July 2015, an...

Your new Chip Card is Here… Now what?
Tuesday, September 08, 2015

Experts say that most Americans will have received a new chip card by the beginning of next month (October 2015). The financial institutions are sending these to help combat and reduce the nearly $8 billion lost last year in fraud.

But these cards are different, as the name indicates there is a chip embedded in the face of the card. They look and they process differently. Watch this informative video from NBC’s Tom Costello to see what you need to do next!

...

Point of Sale Guidance for EMV Compliance
Wednesday, September 02, 2015

Making EMV an easy migration for convenience stores and getting the most out of this new standard is the goal at Gilbarco! We recently held a webinar on Point of Sale EMV plans to provide facts straight from industry-renowned professionals about payment compliance.

This “how to” seminar featured tips for simple and seamless EMV Point-of-Sale compliance. Other topics included:

  • Equipment
  • Best practices
  • Industry trends
  • Timelines (with a concentration on POS systems)
  • EMV approval...

Announcing Order at the Pump
Friday, August 28, 2015

The Product Marketing is proud to announce that Gilbarco has been selected, again!, as a Finalist in the Technology-Software category in the CSP’s Retailer Choice Award – Best New Product! Upholding our long-standing tradition of bringing innovation and technology breakthroughs to c-stores...

Why CNG is a Money Maker
Tuesday, August 25, 2015

CNG pumps seems to be popping up everywhere… I travel a lot and have seen them from coast to coast – big cities like Nashville, Chicago, Denver, Chicago, Dallas, Las Vegas, Los Angeles and smaller hubs like Albuquerque, Amarillo, and Bemindji, MN. (Yes, I’ve been there.) With all of these CNG pumps, I have to ask –what the heck is it and are there really cars for it?

...

When to Upgrade/Replace an Aging POS System
Tuesday, August 18, 2015

And how to leverage EMV Incentive Programs to win!

A C-store’s POS system is the heart of a retail sales transaction. Retailers need and demand system reliability and many POS systems will see 10+ years of continuous operation. As systems age, hardware components degrade from continuous use and eventually, Retailers must weigh system performance and repair costs against the costs of...