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Insite360 - Advanced Services Suite

Advanced Services Suite

Putting data to work to drive operational
efficiencies and delight customers

navigation icon of a bar chartWhat is Insite360? navigation icon of a mobile phone and credit cardIoT Solutions navigation icon of a person and a heartCustomer Delight navigation icon to symbolise new thingsNew Features navigation icon of a sheildHow to Get Started

Insite360 | Big Data, Bold Experiences

Time pressed consumers expect high quality, and increasingly seamless and personalised experiences. Add to that the ever growing choice of locations to refuel and shop, forecourt and c-store businesses are facing a competitive retail environment. It is a race to the top to retain customers, and win new ones. But how do you get there?

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Set existing data to work

The data required to deliver high quality and innovative experiences is already being generated across your operation. Now is the time to get that data to work for you, and in ways you might never have imagined or thought possible.

The Internet-of-things (IoT) promises an exciting world of assets working together to orchestrate best-in-class experiences for you customers. And it is closer than you think.

Turbocharge your asset performance

At Gilbarco Veeder-Root, we can unleash the rich information from your operations to help you optimise performance and delight your customers with new ways to interact with your business.

Our Insite360 Advanced Services suite is the cloud based IoT platform revolutionising fuel retail businesses, by turbocharging asset performance and engaging with your customers.

forecourt with interst points dotted on machines
connection points and circut boards

UNLEASH THE POWER OF IOT

By harnessing the data already collected by your DOMS edge device and applying powerful analytical tools such as AI and machine learning you can deliver enhanced customer experience today.

CONVERT DATA INTO VALUE ADDING SERVICES

  • Deliver enhanced uptime through predictive and proactive maintenance of site assets
  • Ensure adequate inventory levels to meet customer needs
  • Achieve seamless fuel stock visibility and control, to minimise risk, maximise profitability, and ensure undisrupted site operations
  • Enable new customer services such as mobile payment and loyalty programs for best-in-class customer experience
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SUCCESS IS CLOSER THAN YOU THINK

Insite360 works by leveraging existing site infrastructure. It consolidates data from across the forecourt and c-store assets, pushing information to the cloud via the forecourt controller.

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Future proof your business

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The data required to deliver high quality and innovative experiences is already being generated across your operation. Now is the time to get that data to work for you, and in ways you might never have imagined or thought possible.

The Internet-of-things (IoT) promises an exciting world of assets working together to orchestrate best-in-class experiences for you customers. And it is closer than you think.

Start your journey >

THE IMPORTANCE OF CUSTOMER DELIGHT

In a world of increasing choice and competition, retail businesses must be prepared to move beyond customer satisfaction to delighting customers with enhanced experiences, enabled by the latest technology.

Customer delight can be defined as going above and beyond customer expectations, to create a positive reaction and emotional bond between brand and buyer. Customer delight is intrinsically linked to the success of a business. It fuels loyalty and leads to word of mouth. It distinguishes a brand from the competition. The result? Increased sales, profitability…and growth. It is true what they say: the customer really is king.Start your journey >

The cycle of how to please a customer and how to keep pleasing them going forward

INSITE360 IOT SOLUTIONS

INSITE360 is the IOT platform that enables a range of services and capabilities. Insite360 works by leveraging existing site infrastructure and synthesising various data from across your site operations. It delivers powerful analytics to drive operational efficiencies and increased profitability, whilst serving as a unique platform to provide enhanced customer experience capabilities to delight your customers.

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Wetstock Management

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Uptime

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Mobile Payment

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The Edge Gateway

Insite360 Solution: Fuel Suite

Wetstock Management

Insite360 Fuel Suite is a managed suite of cloud-based wetstock management services designed to help operators stay in compliance and save money.

Discover How
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Key Benefits

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Sustainable cost savings through multiple loss reduction

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Peace of mind from consistent compliance & risk management

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Delight customers through operational continuity and environmental responsibility

Insite360 Solution: Uptime

Asset Management

Insite360 Uptime proactively maintains your forecourt and c-store assets and inventory levels whilst ensuring best-in-class customer experience.

For Dispensers, Insite360 Uptime offers an advanced set of features via a native IOT device available as a retrofit or factory fit on the Gilbarco Veeder-Root dispenser.

Discover How
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Key Benefits

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Pre-emptive flow rate analysis detects issues before they happen

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Full visibility of your site operations - programmed alerts and 24/7 remote data access

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Deep dive into dispenser diagnostics to remotely to pinpoint and target issues

Insite360 Solution: Mobile Payment

Mobile Payment

Insite360 Mobile is the secure and POS-agnostic orchestrater of mobile payment designed to meet the unique and specific needs of fuel retail businesses.

Discover How
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Key Benefits

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Remove integration complexity with a POS agnostic, multi-wallet capable solution

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Embrace the growing trend around frictionless payment and seamless retail

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Retain, attract and delight customers with a seamless digital customer journey

Insite360 Solution: The Edge Gateway

DOMS PSS 5000

The new DOMS PSS5000 is based on the industry leading CPB539, and is the IoT gateway enabling Advanced Services.

Discover How
Large image of the DOMs box connections

Key Benefits

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Unleash the power of IoT and get your data to work for you

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Delight customers by unlocking the potential to deliver new and innovative experiences

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Modernise and future proof your business with 100s of current and future devices supported

WHAT'S NEW

Our skilled Research and Development Teams across the globe are committed to developing the latest IoT technologies to keep you ahead of the curve when it comes to delighting your customers.

Here are just some of the latest new features and functionality to be released from our accelerated product development roadmaps. Don’t forget to check back soon to find out more about our frequent new releases.

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New Device Integration
EV Chargers

New Device Integration
Coffee Vending Machine

Heightened Security
Embedded Native Security Engine

Connectivity
Wireless Connection of devices
across your operation

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