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One bad fueling experience can do more than frustrate a customer. It can cost you their return business and damage your reputation. In a competitive market where online reviews carry weight, fuel station customer satisfaction is no longer a nice-to-have — it’s essential.
In fuel-intensive industries like transport, mining, and construction, small inefficiencies add up fast. Yet many operations still rely on paper logs, siloed systems, or incomplete data to manage one of their biggest expenses: fuel.
You think you’re in control of your fuel operations until the blind spots appear. From handwritten logs to delayed reports, outdated checks create a hidden workload that costs your business more than you realise. Real-time fuel tracking changes that.
It’s rarely one big failure that hurts your business. It’s the steady drip of small operational slip-ups that cost you customers, revenue and your reputation. From delayed transactions to inaccurate fuel stock levels, these hidden issues quietly undermine your site’s performance every day.
You can have spotless forecourt tiles, the friendliest staff, and the fastest pumps — but if your fuel system performance is inconsistent, your customer experience will suffer. Many forecourt owners don’t realise that the real damage to customer satisfaction often starts below the surface.
Fuel systems aren’t always broken in obvious ways but when roadside refueling delays, tank level guessing, or manual paperwork pile up, your fuel operations pay the price. The right fuel efficiency solutions tackle hidden fuel system inefficiencies head-on.
For many forecourt managers, the relentless pressure to maintain smooth operations can feel like a never-ending balancing act.
Many operations aren’t able to easily check how much fuel is in their tanks at a given moment. Without the right tools that combine convenience with accuracy, you’re allowing a costly blind spot for your operations.
For many forecourts, retail customer service is the make-or-break element that determines their success. In order to meet the demands of the modern customer, automation is the defining solution.
Fuel management is often a reactive process, with fleet managers only addressing issues after they occur. But this leads to fuel waste, higher operational costs and unpredictable fleet performance. Proactive fleet fuel management is the key to staying ahead of these challenges.
The bottom line of your bottom line is that poor fuel inventory management can quickly drain your profits. Stock shortages, inaccurate record-keeping, and undetected fuel losses create operational inefficiencies, leading to higher costs, compliance risks, and lost revenue.
Managing fuel operations shouldn’t feel like a constant battle against inefficiency. Yet, for many businesses, manual fueling workflows create unnecessary delays, inflate costs, and increase the risk of errors and fuel theft.
Managing fuel across multiple sites is a logistical challenge for industrial and commercial operations. Without the right systems in place, inaccurate tracking, unauthorized usage, and inefficient fuel distribution can lead to significant financial losses.
Preventing fuel theft, fraud and wastage should be a top priority for all forecourt owners and managers. These issues not only drain profits but also disrupt operations, erode customer trust, and increase operational costs—making efficient, secure solutions essential for long-term success.
In today's competitive marketplace, retailers often face intense pressure to reduce costs and improve margins. One thought is to incorporate third-party manufactured, rebuilt, or remanufactured parts when repairing products.
In today's interconnected world, ensuring the security of network-connected platforms is paramount. At Gilbarco Veeder-Root, we prioritize the security of our Automatic Tank Gauges (ATGs). Here’s how you can ensure your ATG systems remain secure and compliant.
If you look back at cell phones over the last 40 years, the technology behind them has evolved considerably. What was a cutting-edge device in 1985 is a relic today.
Gilbarco Veeder-Root Middle East and Africa announces the launch of a new innovative and future-ready fuel dispenser - Latitude™.
In the demanding environment of the mining industry, achieving peak operational performance is crucial.
For every problem, there is a solution and for every forecourt, there is the DOMS PSS 5000 forecourt controller — the integrated forecourt management system that prioritizes efficiency, security, and seamless operations.
An efficient fuel management system is what sets successful sites above their competitors in the commercial and industrial landscape.
Gilbarco Veeder-Root was founded on the principles of innovation and excellence. The story begins with a vision to create solutions that could transform industries, solve real-world problems, and lead the way towards a more sustainable and efficient future.
The search for holistic fuel solutions that encompasses operational efficiency, environmental conservation, customer excellence and security is not a futile one — as the Latitude series fuel dispenser emerges as a leading option.
The dynamic world of fueling solutions requires dynamic solutions — that’s where the Gilbarco Veeder-Root’s connected fueling network rises to meet modern demands.
The fuel industry has seen remarkable technological advancements over the years, and Automatic Tank Gauge (ATG) systems are no exception.
Fueling Operations at Industrial and Mining Sites
Future-Ready Forecourt Equipment to Streamline Your Fueling Operations The cost factor is motivating the digitalisation of the traditional forecourt model and driving fuel retailers to innovate by implementing future-ready forecourt equipment in order to future-proof their operations.
Discover how the Latitude series and DOMS PSS 5000 forecourt controller combine to make an unstoppable team for your fuel data management.
7 Expert-Recommended Methods to Streamline Fuel Management. A well-designed on-site wetstock management system can help you gather the data you need to make smart decisions.
Future Proof Your Forecourt Management Processes Streamlining Your C-Store and Back Office Processes Managing a forecourt takes knowledge, experience, and hard work. You have to oversee and track multiple moving parts.
The Benefits of Linking and Automating Forecourt Equipment and Software Streamlining Forecourt POS, BOS and Reporting As the world transitions into a digitally run era, all industries are expected to evolve to serve the fast-paced and ins
Do You Need a Centralised Cloud-Based Fuel Management Reporting System? The Importance of Good Fuel and Fleet Management Industrial and commercial operations rely heavily on fuel.
Whether conducted manually or using wetstock inventory automation systems, wetstock management refers to keeping track of fuel movement.
At a time when our society is just recovering from scars created by the global COVID-19 pandemic, the global business world is thrown into the chaos of fuel price hike due to the conflict in Europe.
Gilbarco Veeder-Root’s MEA operating company has set a new expectation for fuel payment with the launch of an exciting new innovative product for their South African customers; the country’s 1st free to use, pre-paid, fleet fuel payment solution named Tap ‘n Fuel.
In 2020, Dubai was on track to host the biggest event in the history of the Arab World: the first World Expo to be held in the Middle East, Africa and South Asia (MEASA) region.
Our partners across the Middle East and Africa are not only thought leaders and trend-setters in their respective countries and disciplines, but are often award-winning trailblazers, leading their industries through innovative solutions that optimises operations and maximises profitably.
Home to several UNESCO World Heritage sites, Tanzania offers diverse landscapes, boasts the continent's highest mountain, Kilimanjaro, and has consistently delivered high economic growth over the past decade with an average of 6% to 7% per year. Tanzania's booming
Repost from Gilbarco Veeder Root US (Greensboro, N.C., July 15, 2020) - Gilbarco Veeder-Root, the worldwide leader for retail and commercial fueling operations announced
East Africa is leading the African continent as the fastest growing region.
Designed for the human hand, engineered with stronger materials, and built to maximize flow, this is what Gilbarco Veeder-Root set out to achieve when it designed its latest nozz
The TLS-350 Automatic Tank Gauge (ATG) has long set the standard for exceptional quality in fuel management systems. Today, the TLS-450PLUS ATG builds on that solid legacy to set a new bar for reliability and convenience.
Our distribution network across the Middle East and Africa covers more than 50 countries, and represents all that Gilbarco Veeder-Root has stood for since 1865, manufacturing the world’s leading fueling and convenience store equipment and technology and ensuring that these reach our end-cus
Forecourts and C-stores are deemed essential businesses during the Coronavirus (COVID-19) outbreak, and, as such, must take extra precautions to ensure the safety of every aspect of their operation and their customers.
Gilbarco Veeder-Root’s AVI ensures the safety of your customers and employees by enabling payment for refueling without physical contact. It also increases station throughput and customer loyalty.
Our partners across the Middle East and Africa are the heartbeat of our operations. Our distribution model leverages the best in-country service providers to bridge the gap between OEM and other entities in the distribution channel or supply chain.
Originally posted by Veeder-Root Oct 14, 2016
Use of Gilbarco Veeder-Root Fuel Management System results in a 28% reduction in fuel usage for Open Cast Platinum Mine.
Re-posted from Gilbarco Veeder-Root US
Considering that we are said to live in the 4th Industrial Revolution, the advantages of automation stretch far and wide.
The action of taking control sounds so much easier than doing it. To take control requires the power to direct something or someone and, if successful, could be the catalyst to ensure that you stay ahead of the competition and improve your business’ performance.
What influence does the lack of proper reconciliation processes have on the profitability of your forecourt and what steps can be taken to address this?
Site managers face many challenges on a daily basis – From balancing inventory from tanks to reconciling sales and calculating deliveries, retail forecourts demand effective management practices.
