Basildon, 24.06.13 - Motor Fuel Group has awarded Gilbarco Veeder-Root a three-year maintenance contract for their network of 58 sites.
After an open-tender process, Gilbarco Veeder-Root was selected as Motor Fuel Group's preferred provider because of their cost-effective solution, unrivalled UK coverage and industry-leadership in health and safety.
Gilbarco Veeder-Root will provide full service and maintenance of all Motor Fuel Group sites as well as supply and install all new tank-gauging and fuel-dispensing equipment. The contract includes 24/7/365 emergency call-out, proactive maintenance on all fuel-dispensers, automatic tank-gauging equipment, delivery control devices (DCDs), accident damage protection and regular Key Performance Indicator reports.
Forecourt maintenance is becoming increasingly important as both site owners and their customers are faced with tough economic conditions. Planned preventative maintenance on forecourts pre-empts potential faults and maximises uptime; ensuring end-customers are satisfied and sites are compliant with health, safety and environmental guidelines and licensing legal requirements.
Jeremy Clarke, Managing Director at Motor Fuel Group says: "The potential loss of customers avoiding the forecourt because equipment is not available can have a significant impact on forecourt revenues and profits. We trust Gilbarco Veeder-Root will help ensure forecourt uptime is maximised throughout the network. "
Dave Coombe, Managing Director at Gilbarco Veeder-Root, states: "Our expertise in the forecourt industry and team of over 120 service engineers throughout the UK enable us to provide the most comprehensive service and help reduce our customers' challenges."
Gilbarco Veeder-Root is the largest service provider in the UK with more than 120 engineers and 65 approved contractors. Their team of engineers is monitored via GPS tracking, enabling dynamic scheduling to ensure rapid local support. Additionally, the inventory of each service van is profiled to its region with a 24-hour nationwide turnaround on spare parts to maximise First Time Fix rate and site uptime.
Gilbarco Veeder-Root offers a comprehensive range of services from preventive maintenance, pipe work, electrical testing, and LPG maintenance to full forecourt build. They are ISO14001 and OHSAS18001 certified, and currently look after 4000 sites throughout the UK.
For more information on Gilbarco Veeder-Root service, please contact Gilbarco Veeder-Root on 08443 711 155.
For more information contact:
Marketing Communications Manager
+44 (0) 1268 533090
About Motor Fuel Group
With some 58 stations situated throughout the UK operating under the BP, Shell, Esso, Total, Texaco and Jet brands, top 50 Indie forecourt operator, Motor Fuel Group offers its customers premium fuel brands coupled with an attractive, competitive and expanding forecourt shop offer.
About Gilbarco Veeder-Root
Gilbarco Veeder-Root is a complete solutions provider for the retail fueling markets. With a universal range, global reach, deep-rooted expertise and superior customer service, Gilbarco Veeder-Root is committed to building better business for its customers. By understanding the challenges that our customers face, we are able to meet their needs with adaptable and expandable solutions, wherever they are.
Our range of solutions is designed to maximise uptime and profitability. These include:
- Retail Solutions- A comprehensive selection of POS, BOS and HOS for retail forecourts
- Business Support- Onsite and remote service and support designed to protect assets and drive operational efficiency
- Pumps & Dispensers- An unparalleled range of robust, reliable, accurate and secure technology
- Wetstock Management- Smart solutions to enable the total control of wetstock monitoring, consolidating and reconciling
The Gilbarco Veeder-Root group of companies has manufacturing, sales, distribution, and service locations in North and South America, Europe, Asia and the Pacific Rim. It is headquartered in Greensboro, NC, with manufacturing and research and development centres in Germany, Italy, UK, Denmark, U.S., India, Argentina, Brazil, China, Australia and Mexico. The European, Middle East and Africa headquarters is based in Basildon, United Kingdom.